Privacy Policy

At Arabesque (“Arabesque,” “we,” or “us”), we prioritize transparency and are dedicated to safeguarding your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, protect, disclose, and process your personal information when you engage with our website (“Site”) and services (“Services”). It also explains your rights and choices regarding your personal information.

For any questions or concerns regarding this Policy, please contact us at Info@Arabesque-Apartments.com.

1. Information We Collect

We collect two categories of information from our Visitors and Users:

• Non-Personal Information: Anonymous data derived from your use of our Services, such as technical usage data, browsing activity, and device information.
• Personal Information: Identifiable information, such as contact details (e.g., email, phone number), billing details (e.g., name, address, payment information), session data (e.g., IP address, device ID), and voluntarily provided information (e.g., during registration, inquiries, or bookings).

2. How We Collect Information

We gather information through:

1. Service Interaction: Data collected during interaction with our Services, including browsing, account registration, inquiries, or bookings, using cookies and tracking technologies.
2. Voluntary Submission: Information provided directly, such as through account registration, third-party sign-ins, inquiries, bookings, or other forms of communication.

3. How We Use Information

We use the information collected to:

• Deliver and manage Services, process transactions, and provide confirmations and invoices.
• Communicate updates, technical notices, security alerts, and customer support messages.
• Respond to inquiries, fulfill service requests, and provide customer support.
• Improve Services, develop new features, and ensure optimal performance.
• Share relevant product or service promotions, offers, and event details.
• Detect fraudulent activity, meet legal obligations, and protect our rights.

4. How We Share Personal Information

We share personal information under these circumstances:

• With affiliated companies of Arabesque Apartments in accordance with this Policy.
• With third-party service providers (e.g., hosting, email, analytics) operating globally.
• When legally required or necessary for delivering and protecting our Services.
• With your consent, to third-party partners for offers or promotions.
• In an aggregated, non-identifiable form.

5. Your Rights

You have the right to access, update, correct, delete, or restrict your personal information. For further details, contact us at Info@Arabesque-Apartments.com.

6. Data Security and Incident Reporting

We implement technical and organizational measures to protect your information. While no system is completely secure, we strive to ensure data security. In case of a data breach, we will notify affected parties and relevant authorities.

7. Interest-Based Advertising

We use cookies and similar technologies to deliver interest-based advertising. You may manage third-party data collection as detailed in this Policy.

8. Communication

Communication We may send promotional materials and important updates. You can opt-out of promotional messages while continuing to receive essential service notifications.

9. Third-Party Links and Websites

Our Services may link to third-party websites. We are not responsible for their privacy practices, so please review their policies directly.

10. Children’s Privacy

Our Services are intended for users aged 18 and above unless stated otherwise. We do not knowingly collect data from minors without parental consent.

11. Updates to this Policy

This Policy may be updated to reflect legal, operational, or technological changes. Notice will be provided for significant updates.

12. Contact Us

For inquiries or to exercise your rights, Contact us at:

• Email: Info@Arabesque-Apartments.com
• Website: Arabesque-Apartments.com
• Phone: +201226348011 / +201221560067 / +201272916885

Complaints related to your personal information will be addressed in accordance with this Policy.