Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

Login

FAQs

Frequently Asked Questions

General

What makes Arabesque Serviced Apartments unique? statement

Arabesque Serviced Apartments offers a luxury experience in the prime locations in Cairo. With elegant, fully-furnished apartments, premium amenities, and a dedicated concierge, we provide an upscale home-away-from-home for business travelers, couples, and families. Unlike typical serviced apartments, we focus on comfort, privacy, and refined local aesthetics, tailored to international standards.

What makes the areas where Arabesque Apartments are located special?

Maadi, Cairo, is unique for its lush greenery, tranquil streets, and expatriate-friendly atmosphere. Known for its upscale vibe, it blends modern amenities with historic charm. Maadi’s vibrant cultural diversity, international schools, and proximity to the Nile make it a serene escape from Cairo’s bustling city life, offering a relaxed, cosmopolitan lifestyle.

Zamalek, Cairo, is unique for its island setting on the Nile, blending historic elegance with a trendy urban vibe. Known for its art galleries, upscale dining, and boutique shops, it attracts locals and expatriates alike. Its tree-lined streets, cultural landmarks, and vibrant nightlife make Zamalek a chic, cosmopolitan hub.

New Cairo is unique for its modern infrastructure, planned layout, and upscale residential communities. Designed to reduce Cairo’s congestion, it features wide streets, green spaces, and luxury amenities. Home to international schools, universities, and business hubs, New Cairo offers a contemporary lifestyle with a suburban feel, attracting professionals and families alike.

Are there any nearby restaurants, cafes, or shopping centers?

Absolutely, Maadi is known for its vibrant dining and shopping scene, with a mix of international and local options. Many restaurants, cafes, and shops are just a short walk or drive from our apartments. Our support team will be happy to make recommendations.

Enquiries, Reservations and Cancellations

How do I book an apartment?

You can easily book a stay directly on our website or by contacting our reservations team. Simply select your preferred apartment type, check-in and check-out dates, and complete the booking process. We’re also available to assist with any questions or special requests.

Do you offer short-term and long-term stays?

Absolutely, Arabesque caters to both short-term and long-term stays, with flexible leasing options. Whether you’re here for a few weeks or several months, we’ll work with you to find a leasing option that fits your needs.

What is the cancellation policy?

Our cancellation policy varies based on the length and terms of your stay. Typically, we offer a flexible cancellation policy with advance notice. For detailed information, please check your booking confirmation or contact our reservations team.

Do you provide airport transfers?

Yes, we offer airport transfers for an additional fee. Simply let us know your arrival details, and we’ll arrange a comfortable pickup so you can settle in smoothly.

Accommodation

What is a serviced apartment?

A serviced apartment – also referred to as ‘corporate housing’ – is a complete accommodation solution for business travelers and corporate assignees. Fully furnished and self-contained, all serviced apartments contain a kitchen, sitting room,  and at least one separate bathroom.

Suitable for both short- and long-term stays, guests in corporate housing benefit from more comfort, convenience, and autonomy compared to hotel stays. As standard, essential amenities like housekeeping and Wi-Fi are all included in the nightly rate.

Some types of serviced apartments also benefit from hotel-like facilities such as 24-hour receptions, concierge service, on-site workspaces, and leisure facilities.

What can I expect in my apartment?

Every apartment configuration is different and so are the facilities. There will, however, be certain facilities that you should expect to find in every serviced apartment:

  • Kitchen or kitchenette
  • Sitting or living area
  • Sleeping area
  • Bathroom

All of the properties feature free Wi-Fi and a Freeview TV package. Some apartments have more facilities than others, and you can clarify any of these details when making your inquiry with our team. Alternatively, each property listed on our website has a ‘Facilities’ tab that includes every facility and service that is available to guests in that particular property.

When entering your apartment, you’ll find that all rooms are complete with the type of equipment you would usually find in a home, including:

  • Electrical and kitchen appliances
  • Furniture
  • Soft furnishings
  • Kitchenware
  • Bedding, all linen, and towels
  • Decorative items

Are the apartments fully furnished and equipped?

Yes, each apartment is fully furnished with high-quality furniture, decor, and appliances. Kitchens come with modern cooking essentials, and living spaces are designed with comfort and functionality in mind.

Each apartment also includes fast Wi-Fi, smart TVs, in-unit laundry, and premium bed linens and toiletries.

What is the check-in and check-out process?

Check-in begins at 2:00 PM, and check-out is by 12:00 PM. We also offer a convenient self-check-in option for late arrivals. For early check-in or late check-out, please contact us in advance to make arrangements, and we’ll do our best to accommodate.

 

Can I work remotely from my apartment?

Yes, our apartments are designed with remote work in mind, offering dedicated workspaces, high-speed Wi-Fi, and quiet, comfortable environments. You’ll have everything you need to stay productive during your stay.

What amenities are included in the rent?

Our rent includes a range of amenities such as high-speed Wi-Fi, weekly housekeeping, a fully-equipped kitchen, 24/7 security, and customer support services.

Can I see a video tour of my exact apartment?

We can share video links to your exact apartment, please contact our team for details.

Is there a minimum length of time that I have to book for?

Yes. Most of our bookings are for one month or more. The minimum length of stay changes from property to property. We’ll always do our best to accommodate your enquiry.

What should I do if I have a problem on arrival or during my stay?

If you have a problem upon arrival or during your stay, please refer to the confirmation document that was sent to you via email when you made your reservation. On your confirmation document, we’ll provide you with the following contact numbers:  

Arabesque office numbers:  

Phone: +201226348011 / +01221560067

What can I do to look after my apartment?

Cleaning equipment is usually provided in serviced apartments and will include items like a vacuum cleaner, mop and bucket.

Housekeeping is included in the cost of your apartment and will include a full clean; however, equipment is provided for you to utilize should you need to. Any rubbish in your apartment should be placed in the bins provided. All bins will be emptied during your scheduled housekeeping service.

Cost and Payment

What’s included in the cost of my serviced apartment?

Included at all properties:

  • Utility bills – which may include  water,  electricity capped to $100, gas
  • Internet access
  • Housekeeping

Normally subject to an additional charge:

  • Increased frequency housekeeping
  • Increased internet bundle
  • Extra beds for additional guests 

What are my payment options?

When making a payment to us you have two main options:

  • Bank Transfer – we accept payment in GBP, USD, EUR
  • This system accepts payment from MasterCard, Visa
 

Do I have to pay a deposit?

Individual bookings:

We take a security deposit, depending on the duration of the lease, which is refunded in full after you leave assuming there is no damage to the apartment. For our cancellation policy please read our terms and conditions

 

Online Booking

Can I book online with Arabesque?

Yes, you can book directly on line via our website.

Landlord

How can I list my property to make it available for Arabesque Apartments clients?

Please select the “List your Property” link at the top of our homepage and follow the prompts.

 

Subscribe to Our Newsletter

Get updates for new classes and new products

Proceed Booking

Open chat
Hello 👋
Can we help you?